Amazon Order Support

Our U.S. based customer service representatives are available Monday-Friday from 9 AM - 5 PM (EST).



OPEN SUPPORT ASSISANT



Please use our automated support assistant to help you troubleshoot issue(s) with your safe before asking to connect with our support team.

If our support assistant does not have a solution for you, it can connect you with our team using a live chat feature OR create a support ticket for you via email if no agent is available to chat.

Below is an example of a detailed response provided by our support assistant when asked how to "change battery."

Sample automated support agent response